1. Quality of Embroidery Digitizing: A very important factor to consider is the quality of digitizing service offered by your potential provider. Embroidery punching is totally dependent on the technology used. When a digitizing the company uses advanced technologies, compatible computing and software to convert a business’s corporate image into an embroidery digital artwork, most likely they will deliver a better quality. It is good you know your overall general performance and capability of your embroidery service provider. The success or failure of an embroidery project is likely based on the program software and equipment being used by the digitizing company you are dealing with. When a digitizing company starts its business with minimum capital investment, it’s likely that they may not be using the best software for their digitizing works. Furthermore, you should find out their number of employees available to finish your project and in what time as well as the software they are using for their embroidery digitizing. If this is done you will have most doubts cleared out of your mind.
The second task is to know your potential digitizing company’s Service features. When it comes to embroidery digitizing service, you simply don’t need a company who can offer just cheap digitizing pricing. If your potential digitizing company is not offering a variety of services in one place then you should probably search for another company. You should also look out for some common
features such as;
Free backup of your artwork
Variety of time-based processing (Regular, Urgent or Express – the faster the pricier)
In most cases, free logo/design conversion to artwork should be offered. If you are unsatisfied with the quality of the artwork conversion, then the company should be willing to reconvert the design free off charge. Most digitizing companies do offer a 100percent money back guarantee. This means that, if you are not satisfied with the quality of their work, your money will be refunded 100%.
To make good use of promotional offers, you should ask the digitizing company if there are any discounts offered at the moment of your order as it may likely be placed on their website. This will help you assess the quality of their services and also give you a clue about productivity, customer relationship and attitude to new clients – always ask questions you are bothered about. There’s nothing wrong with asking for discounts from a potential service provider.
In today’s world, no business can grow with a bad customer support reputation, customer care is synonymous with potential growth in any industry you can think of. A digitizing company with good customer care reputation should have a dedicated customer care department where all queries are directed to and attended to with high priority to fulfilling the client’s embroidery needs. This is very important for every business that wants to grow and should be done every day throughout the company’s existence.
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